Shipping & Delivery

What is your order processing time?

Our team typically processes orders within 3-9 business days from the time the order is placed. This processing time is separate from the shipping time.

Where do you ship from?

All orders are carefully packed and shipped directly from Jamaica.

What is your standard international shipping method and estimated delivery time?

We primarily use our local postal service for standard international shipping from Jamaica. Once shipped, the estimated delivery time is approximately 2-6 weeks, depending on the destination country's postal service and customs procedures.

Why does standard international shipping take 2-6 weeks? Are there potential delays?

Standard international shipping from Jamaica involves transit through various postal systems and customs, which can take a significant amount of time. While we provide an estimated timeframe, please be aware that postal and customs delays outside of our control may occur. We recommend considering this potential for delays when placing your order, especially if you need it by a specific date.

Do you offer faster shipping options?

Yes, we understand that sometimes you need your order sooner. We do offer expedited shipping options.

What expedited shipping options are available and what is the estimated delivery time?

We offer DHL as an expedited shipping option for an additional charge. With DHL, the estimated delivery time is typically 5-7 business days worldwide after your order has been processed (within the 3-9 business days). You can view shipping upgrade options during the checkout process, or feel free to contact us directly for assistance or a quote.

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Concrete Decor

How do your absorbent coasters work?

Our absorbent coasters are made from a specially formulated concrete mix designed to draw in and soak up condensation from drinks. This prevents moisture from pooling and creating water rings on your furniture.

Do they really prevent water rings?

Yes, by absorbing the condensation directly, they effectively prevent those dreaded water rings and moisture damage on your tables.

What are these absorbent coasters made of?

They are handmade using a unique blend of concrete designed for optimal moisture absorption.

How should I clean my absorbent coasters?

For everyday cleaning, simply let them air dry. If they have a minor mark, you can gently brush it off once dry. Avoid harsh chemicals or soaking, as this can affect their absorbency.

Can they handle a lot of condensation?

Yes, they are designed to handle standard drink condensation from cold beverages. For excessive moisture, you might need to allow them time to dry between uses.

Are they suitable for hot drinks?

While they are designed primarily for cold drinks and condensation, their material also offers some heat resistance for hot mugs. However, their main benefit is moisture absorption.

Are these coasters durable?

Yes, being made from concrete, they are quite durable and built to last with proper care.

How do your sealed coasters resist stains?

These coasters are sealed with a protective, durable sealant that creates a non-porous barrier on the concrete surface. This barrier prevents liquids, like coffee, wine, and juice, from soaking into the material and causing stains.

Are they stain-proof against coffee and wine?

Yes, the sealant is highly effective at resisting common staining liquids like coffee, red wine, and colored beverages. Spills will sit on the surface and can be easily wiped away.

What is the finish on these sealed coasters?

They have a smooth, glossy sealed finish that is both protective and adds a modern, elegant look.

How do I clean my sealed coasters?

Cleaning is very easy! Simply wipe up any spills immediately with a damp cloth. For stickier messes, a mild soap and water can be used, then wipe dry.

Are they waterproof?

The sealed surface is highly water-resistant and prevents liquid from penetrating. While not designed to be submerged, they effectively handle spills and condensation on their surface.

Will the seal wear off over time?

The sealant is durable, but like any finish, it can experience wear over time with heavy use. With proper care (avoiding abrasive cleaners), the seal will provide long-lasting protection.

Are they suitable for hot drinks?

Yes, the sealed concrete is suitable for both hot and cold drinks, providing protection against heat marks as well as stains and minor condensation drips.

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Frequently Asked Questions: Using Castile Liquid Soap

Bath & Body

These are common ways to use Castile liquid soap for personal care.

Can I use castile liquid soap on my hands, hair, and body?

Yes, you can apply castile liquid soap directly to your hands, hair, or a washcloth for bathing.

How can I use castile soap as shaving cream?

To use it as shaving cream, rub a little bit of castile soap between wet hands to create a lather. This lather is perfect for shaving your face, underarms, legs, or anywhere needed.

How do I make a facial cleanser using castile liquid soap?

For a facial cleanser, use a foaming dispenser. Add ¼ cup of Castile liquid soap and fill the rest with distilled water. You can also add 5 drops each of tea tree and frankincense essential oils.

Can I use castile soap in a foot scrub?

Yes, you can make a foot scrub by combining 1 cup of sugar, 1 tablespoon of castile soap, 2 tablespoons of coconut oil, and 4 drops of peppermint essential oil. Use this mixture to scrub away dry skin for softer feet.

How can I use castile liquid soap to brush my teeth?

You can use castile liquid soap for brushing your teeth by putting 1 drop of the soap, 1 drop of peppermint essential oil, and a small dollop of coconut oil on your toothbrush. Brush as normal, but do not swallow.

Household Cleaning

Here are some ways to use Castile liquid soap for cleaning around your home.

How do I use castile soap for washing dishes?

Use castile liquid soap at full strength for washing dishes. For tougher, greasy jobs, let the dishes soak in soapy water.

Can I make an all-purpose cleaning spray with castile soap?

Yes, you can make an all-purpose cleaning spray by adding 1/4 cup of castile soap to 1 quart of warm water and stirring to combine. Pour the solution into a spray bottle. You can add a few drops of lemon oil or tea tree oil for extra cleaning power.

What are the general dilution ratios for cleaning with castile soap?

For general cleaning, dilute the soap depending on the task. Use one part soap into 40 parts water for light cleaning. For heavy-duty grease-dissolving jobs, you can use a 1:1 dilution or even full strength.

How should I dilute castile soap for cleaning floors?

For cleaning floors, dilute the castile soap in water at about 99% water to 1% soap, which is roughly 2 tablespoons of soap per gallon of water.

Can castile liquid soap be used as a glass cleaner?

Yes, you can make a glass cleaner by mixing one-half cup of white vinegar with two teaspoons of liquid Castile soap and two cups of warm water. Add a few drops of essential oil for scent if desired. Shake well, spray on glass, and wipe dry with newspaper or a static-free cloth.

Bathroom Cleaning

Tips for using Castile liquid soap to clean your bathroom.

How do I use castile soap for cleaning bathrooms and tiles?

Use castile liquid soap at full strength for cleaning bathrooms and tiles. For tougher jobs or stubborn grime, let the soap sit and soak on the surface for a bit before scrubbing.

How can I make a tub scrub with castile liquid soap?

To make a tub scrub, fill a spray bottle with ⅓ Castile liquid soap and ⅔ water. Spread baking soda liberally around the bath or shower and spray the Castile mixture on top of it. Scrub with a scouring pad or brush.

Can I use castile soap for quick toilet touch-ups?

Yes, for quick toilet touch-ups, put a few drops of castile soap into your toilet bowl, give it a quick swish with your toilet brush, and then flush.

Laundry

Using Castile liquid soap for your laundry needs.

How much castile liquid soap should I use for laundry?

Use 1/4 to 1/3 cup of castile liquid soap per standard 6-8 lbs laundry load.

Can castile soap help with fabric stains?

Yes, you can create a fabric stain remover by mixing 1 cup of water, 1/8 cup of liquid castile soap, 1/2 tsp of baking soda, and 1 tbsp of white vinegar in a spray bottle. Spray on the stain and gently blot dry.

Other Uses

Additional ways to use Castile liquid soap.

Is castile liquid soap safe to use for washing pets?

Yes, you can use castile liquid soap to wash your pet. Wet their coat thoroughly first, then apply a small amount of soap by massaging it in your hands until a lather forms. Wash their hair or fur and rinse clean afterwards. You can also add a squirt to their wash water.

Can I use liquid castile soap to rinse fruits and vegetables?

Yes, you can use liquid castile soap as a fruit and vegetable rinse. Fill the sink with water and add a squirt of the soap to help remove most chemical residues from fruits and vegetables.

How do I make a pest spray for plants using castile soap?

To make a pest spray for your garden, use 1-2 tablespoons (about 23ml) of castile soap per litre of water (or 4-6 tablespoons per gallon) in a spray bottle.

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